Robert McLaughlin, the company’s chief sustainability officer, took a visitor this week through the company’s refrigerated storage area, where a brisk 36 degrees keeps flowers from Ecuador, Colombia, Israel, Netherlands, Italy, Thailand, California and elsewhere fresh — but not frozen — before being shipped to retailers.
Consumers want to know where the products they buy are grown. They also want to know workers are ethically treated and are given the proper safety training and equipment to do their jobs.
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